Catalog synchronization is unavailable - Peru only
Resolved
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
Posted Aug 19, 2026 - 19:44 UTC
Update
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.
Posted Aug 19, 2026 - 19:28 UTC
Update
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.
Posted Aug 19, 2026 - 18:27 UTC
Investigating
BEES Support is investigating an issue with Catalog that is impacting all products only in Peru. More information will be shared in 30 minutes or as the situation unfolds.
Ticket for Reference: ITOPS-54143
Posted Aug 19, 2026 - 17:57 UTC
This incident affected: BEES Care (Latin America), BEES Customer (Latin America), BEES Force (Latin America), BEES Deliver (Latin America), BEES Grow (Latin America), and BEES Link (Latin America).