Force and Customer - Performance degradation
Resolved
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
Posted Nov 12, 2026 - 16:01 UTC
Monitoring
The impact has been mitigated and BEES specialists are now monitoring it closely.
Posted Nov 12, 2026 - 15:28 UTC
Update
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. More information will be shared as the situation unfolds.
Posted Nov 12, 2026 - 15:02 UTC
Investigating
BEES Support is investigating cases of degraded performance affecting Bees Customer and Bees Force. More information will be shared in 30 minutes or as the situation unfolds.
Ticket for Reference: ITOPS-69548
Posted Nov 12, 2026 - 14:52 UTC
This incident affected: BEES Customer (Latin America, Africa), BEES Force (Latin America, Africa), and BEES Grow (Latin America, Africa).