Deliver portal application facing issues in affected countries
Resolved
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
Posted Oct 08, 2026 - 21:03 UTC
Monitoring
Signs of improvement have been observed and BEES specialists are now monitoring it closely.
Posted Oct 08, 2026 - 20:16 UTC
Update
BEES Support continues to work on resolving the portal application issues for Deliver. The point of failure has been identified and the specialists are working towards the incident resolution. Updates to follow within the next hour.
Posted Oct 08, 2026 - 19:11 UTC
Update
BEES Support continues to work on resolving the portal application issues for Deliver. The point of failure has been identified and the specialists are working towards the incident resolution. Updates to follow within the next hour.
Posted Oct 08, 2026 - 18:11 UTC
Identified
BEES Support continues to work on resolving the portal application issues for Deliver. The point of failure has been identified and the specialists are working towards the incident resolution. Updates to follow within the next hour.
Posted Oct 08, 2026 - 17:11 UTC
Update
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.
Posted Oct 08, 2026 - 16:11 UTC
Investigating
BEES Support is investigating cases of degraded performance affecting Deliver in Paraguay, Argentina, Bolivia, Colombia, Mexico, Ecuador, Panama, Peru and Brazil. More information will be shared in 30 minutes or as the situation unfolds.
Ticket for Reference: ITOPS-63169
Posted Oct 08, 2026 - 15:42 UTC
This incident affected: BEES Deliver (Latin America).