Force and Customer applications are facing degradation issues in global cluster
Resolved
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
Posted Oct 28, 2026 - 21:27 UTC
Monitoring
The impact has been mitigated and BEES specialists are now monitoring it closely.
Posted Oct 28, 2026 - 20:58 UTC
Update
BEES Support continues to work on resolving the general degradation for Force and Customer. The point of failure has been identified and the specialists are working towards the incident resolution. Updates to follow within the next hour.
Posted Oct 28, 2026 - 20:43 UTC
Identified
BEES Support is investigating an issue with general degradation that is impacting Force and Customer in Global cluster. More information will be shared in 30 minutes or as the situation unfolds.
Ticket for Reference: ITOPS-66911
Posted Oct 28, 2026 - 20:34 UTC
This incident affected: BEES Customer (Latin America) and BEES Force (Latin America).